MedCalla™ is a purpose-built AI Front Desk for appointment-based clinics and studios.
MedCalla™ answers every inbound call, captures client details accurately, books appointments directly into your calendar system, and sends SMS messages automatically - even when your clinic is busy or closed.
No voicemail
No missed calls
No lost clients
100%
Calls Answered
Real phone call - MedCalla™ handling a live patient enquiry
How MedCalla Transforms Your Clinic’s Front Desk
24/7 Call Coverage
Your clinic stays open evenings weekends and holidays
Unlimited Concurrent Calls
Answers All Calls Instantly
Every Missed Call Is a Lost Client
When a client calls your clinic and no one answers they do not wait.
They call the next clinic listed on Google.
This happens because
Solve all of these problems now with MedCalla™
Welcome to the future with MedCalla's AI Front Desk where missed calls are a thing of the past.
MedCalla is an AI front desk and receptionist designed for private clinics and wellness practices. Our conversational AI answers every call, books appointments, handles enquiries, and manages cancellations automatically so you never miss a client again.
With MedCalla, your clinic delivers instant responses to every caller, improves patient experience, and keeps your team focused on care all without increasing staffing or admin overhead.
A Full-Time AI Front Desk Without Hiring Anyone
MedCalla™ acts as your clinic’s font desk answering every inbound call instantly and handling enquiries using a custom knowledge base built from your website and clinic information
Nothing generic
Nothing improvised
Fully customisable
Configure greetings, scheduling rules, and responses to match your clinic's voice.
Healthcare safe
Built for compliance. MedCalla handles administrative tasks only - never clinical advice.
Quick to deploy
Up and running in days, not months. Minimal disruption to your operations.
Businesses MedCalla Serves
Physiotherapy clinics
Pilates & rehabilitation studios
Dental practices
Aesthetic & beauty clinics
Private medical & wellness clinics
Simple for Your Clients - Fully Controlled by You
Book A Demo To Understand How We Tailor MedCalla™ To Your Clinic
01
A Client Calls Your Clinic
MedCalla™ answers immediately using your clinic’s tone services and rules
02
Appointments Are Booked Instantly
Bookings are made directly into your calendar or synced via API
03
Your Team Stays in Control
Urgent calls can be transferred, Messages are delivered clearly, Calendar data stays accurate.
No disruption · No over-promising · No client confusion
World Class Voice AI,
Configured for Your Clinic
MedCalla™ handle patients calls using your clinic's information, tone, and call handling rules providing accurate responses and seamless appointment booking without clinical advice
Accurate , friendly, and efficient.
Your AI front desk works just like a trained clinic receptionist.
Trusted by Leading Wellness Clinics
Founder, Pilates Plus London
Pilates Plus London
Pilates · Osteopathy · Functional Medicine
London, UK
Pilates Plus London is an established London clinic with over 20 years of clinical experience, offering Pilates, Osteopathy and Functional Medicine.
MedCalla is currently being implemented to support inbound call handling, appointment enquiries and booking requests — allowing practitioners to remain focused on patient care while ensuring no calls are missed.
In addition to implementing MedCalla, we have recently rebuilt the Pilates Plus London website and have begun supporting their digital presence through SEO and social media management.
Pilates Plus London was nominated for the Institute of Osteopathy Award for Best Small Osteopathic Practice 2025.
Hear from Our Customers
MedCalla has completely transformed how we handle enquiries and bookings. They configured the AI receptionist so no calls are missed during sessions and this led to far more bookings each week. It’s taken a huge amount of pressure off our front desk while keeping the experience professional and personal for clients.
Studio Director
Boutique Pilates & Rehabilitation Studio
MedCalla solved a major bottleneck for us. Calls were constantly interrupting treatments, and voicemail wasn’t working. Their AI receptionist now handles appointment queries, availability, and general information seamlessly. Our practitioners can focus on patients without disruption, and bookings are handled consistently
Practice Manager
Osteopathy & Manual Therapy Clinic
MedCalla has been invaluable during our busiest hours. The AI receptionist manages appointment requests, cancellations, and FAQs instantly, even when our team is fully booked. The reduction in missed calls has been noticeable, and our staff feel far less overwhelmed day to day. We also have 30 more bookings each month thanks to MedCalla
Clinic Manager
Wellness & Aesthetic Clinic
AI Front Desk for Clinics & Studios
Premium automation built for growth-focused practices
Most clinics and studios invest between
£800 – £2,500 per month / $1,000 – $3,100 per month
Pricing depends on:
Call volume and usage
Calendar integrations
SMS automation and workflows
Level of custom configuration
CRM integration
Ongoing support
Book a short demo call for a tailored quote
Trust and Compliance
Administrative intake only
No clinical advice or diagnosis
Knowledge base built from clinic-approved content
Calendar and booking integrations via API
Configured to clinic-specific workflows
Encrypted data transmission and secure cloud infrastructure
Designed to meet UK GDPR, EU GDPR, and applicable US healthcare privacy standards (including HIPAA where required)
Can MedCalla handle all of our calls?
Yes. MedCalla can operate as your 24/7 AI front desk, answering calls, booking appointments, and handling routine enquiries. This reduces the need for reception staff to manage phones, allowing them to focus on higher-value patient and operational tasks.
Can MedCalla work with our existing team and just be used for missed calls or out-of-hours?
Can we keep our existing phone number?
Can it book directly into my calendar?
Is this suitable for healthcare clinics?
Can calls be transferred to staff?
What information does the AI use?
How long does setup take?
Is patient data secure?
What happens if the AI can’t help?
Can it handle out-of-hours calls?
Can it be customised for our clinic?